Privacy Policy

Welcome to Lumeni. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Name
Email address
Billing and shipping address
Phone number
Payment information
Order history

Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and similar tracking technologies

How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications (only when permitted by law)

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary to operate our business, including:

Payment processors
Shipping and logistics providers
Website hosting and technology partners
Legal or regulatory authorities when required by law

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.